Question 1

Why won't my boiler fire up?

Accepted Answer

If your boiler won't fire up, check these common causes: low pressure (check the pressure gauge), power supply issues (check the fuse box), thermostat settings (ensure it's calling for heat), or a frozen condensate pipe (common in winter). If you've checked these and your boiler still won't fire up, you likely need a professional repair.

Question 2

No hot water but heating works - what's wrong?

Accepted Answer

When you have heating but no hot water, the most common causes are: diverter valve failure (common in combi boilers), hot water temperature settings too low, airlock in the hot water system, or a faulty hot water sensor. This typically requires a professional diagnosis as it often involves internal boiler components.

Question 3

Why is my boiler making banging or gurgling noises?

Accepted Answer

Unusual noises from your boiler can indicate several issues: kettling (limescale build-up causing overheating), air in the system (needs bleeding), pump issues (worn bearings or debris), or water pressure problems. While bleeding radiators might help with some noises, persistent sounds usually require professional attention.

Question 4

My boiler is leaking water - is this dangerous?

Accepted Answer

A leaking boiler should be addressed promptly. Possible causes include: pressure valve release (if pressure is too high), corroded internal components, loose pipe connections, or damaged seals or pump. Important: If you notice a significant leak, turn off your boiler and water supply, and call us immediately.

Question 5

Do you charge for call-outs?

Accepted Answer

No, we don't charge any call-out fees. You only pay for the service or repair work carried out.

Question 6

How quickly can you attend?

Accepted Answer

We offer same-day service when booked before 12pm, subject to availability.

Question 7

Do you charge VAT?

Accepted Answer

No, we don't charge VAT on any of our services, making our pricing more transparent and affordable.

Question 8

What payment methods do you accept?

Accepted Answer

We accept both card and cash payments for your convenience.

Service	Price	Description
Standard Boiler Service	£55	30-min service, flue readings, gas-pressure checks
Full Boiler Service	£120	Deep clean heat cell, recharge expansion vessel, replace gaskets (recommended every 5 yrs)
Service & Repair (≤1 hr)	£99	Saves £30 if repair done during service; parts extra

Service	Price	Description
Same-Day Repair	£99	No call-out or diagnosis fee; parts extra
Weekend Repair	£110	Same benefits as above
Boiler Repair (hourly)	£75 first hr / £30 per ½ hr	Capped if job runs over an 2½ hour

Service	Price	Description
1 Appliance	£45	Paperless certificate
2 Appliances	£50	Paperless certificate
3 Appliances	£60	Paperless certificate
Add boiler service	£45	When combined with gas safety inspection (Save £10)

Service	Price	Description
Ferroli Repair	£75	Specialist diagnosis and repair for Ferroli boilers
Ferroli Repair (same day)	£95	Same-day service for Ferroli boiler repairs
Ferroli Service	£55	Specialized service for Ferroli boiler systems
Full Ferroli Service	£120	Comprehensive service for Ferroli boiler systems

Birmingham
Boiler Repairs

Birmingham Boiler Repairs

Our Prices

Our Price Promise

Boiler Servicing

Boiler Repairs

Gas Safety Inspections

Ferroli Specialists

Frequently Asked Questions

Do you charge for call-outs?

How quickly can you attend?

Do you charge VAT?

What payment methods do you accept?

Ready to book a service?